Refund & Cancellation Policy
Last updated: June 25, 2026
This policy explains how billing, cancellations, and refunds work for Evolve Cost subscriptions. We aim to be fair and transparent.
Monthly Subscriptions
Monthly subscriptions are billed each month and renew automatically. You can cancel at any time, and cancellation takes effect at the end of your current billing period. No charges occur after cancellation.
6-Month Subscriptions
6-month subscriptions are billed every six months at a discounted rate. Cancellation takes effect at the end of your current 6-month period. You retain access until the period you paid for ends.
Annual Subscriptions
Annual subscriptions are billed once per year at the highest discount. Cancellation takes effect at the end of your current annual period. You retain access until the year you paid for ends.
Free Trial
Free trials are provided at no cost. No charges are made during the trial. If you do not select a paid plan after the trial, your access will be restricted. You will not be charged without selecting a plan.
Cancellation Process
You can cancel your subscription from your workspace settings or by contacting support. Cancellation stops future renewals. You will not be charged again after cancellation.
Renewal Timing
Subscriptions renew automatically at the end of each billing cycle. If you cancel before the renewal date, you will not be charged for the next cycle. If you cancel after a renewal has already been processed, the cancellation applies to the following cycle.
Failed Payments
If a payment fails, we will attempt to retry. If payment cannot be completed, your subscription may be downgraded or suspended. You will be notified before any change in access.
Refund Eligibility
Refunds are evaluated on a case-by-case basis. If you experience a significant issue with the platform that prevents normal use, contact support within 14 days of the charge to request a refund. Approved refunds are credited to your original payment method.
Partial Refunds
Partial refunds are not provided for unused time within a billing period unless approved by support in exceptional circumstances. Annual and 6-month plans are non-refundable mid-cycle except where required by law.
Contacting Support
For billing questions or refund requests, contact us at support@evolvecost.com. Include your workspace name and the charge date for faster assistance.